Contact information

Have a question about an order, a size or a return? The Silkybase team is one message away, and a real person reads every email. We want each part of your order to feel clear and personal, from the first click to the moment your parcel arrives.

Send a message through the form on our Contact page, or write to us using these details:

Store name: Silkybase
Company name: Novaro
Company number: 92668550 (KvK, Netherlands Chamber of Commerce)
VAT number: NL003447642B43
Address:
Dorine Verschureplein 6a
Elsloo 6181 AS
Netherlands
Email: support@silkybase.com

How quickly we answer: a member of our team reads every message. We aim to reply within 12 hours.